Effective Date: 19/03/24
At KENCOF Coffee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, contact channels, or purchase our products. By accessing our services, you agree to the terms outlined in this policy.
Information We Collect:
- Personal Information: When you interact with us, we may collect personal information such as your name, contact details (phone number, email address, postal address), and any other information you voluntarily provide to us.
- Transaction Information: When you make a purchase from us, we may collect transaction details such as the products purchased, payment information, and delivery details.
- Website Usage Information: We may collect information about your interactions with our website, including IP address, browser type, pages visited, and timestamps.
How We Use Your Information:
- To Provide and Improve Our Services: We use the information collected to fulfill your orders, respond to inquiries, and improve our products and services.
- Marketing and Communication: With your consent, we may use your contact information to send you promotional offers, newsletters, or updates about our products and services.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
Information Sharing:
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business and delivering services to you (e.g., payment processors, shipping companies).
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Rights:
You have the right to access, correct, or delete your personal information held by us. You may also opt-out of receiving marketing communications from us at any time.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the following information:
- Phone: +254758899777, +254705032496
- Email: info@kencof.ke
- Address: KENCOF Coffee, P.O. Box 51889 – 00200 Nairobi, Kenya
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.
Thank you for choosing KENCOF Coffee.